About My Wicker Outdoor Furniture Settings
Craig saw an opportunity to source elegant but affordable outdoor wicker furniture, that could be sold directly out of his warehouse at wholesale prices to the public.
The business initially commenced providing stylish wicker furniture to property stylists, who used it for Home shows & Expos and their Real Estate property styling.
Any excess stock was then sold out to the public at wholesale prices, which means a substantial discount off retail prices!
Growing demand for our gorgeous furniture enabled us to expand the business and distribute our beautiful outdoor wicker settings Australia wide.
The business is now run by Craig’s brother Simon and his father, Barry Howarth.
My Wicker’s overriding philosophy in every part of how we conduct our business is to “treat customers the way we’d want to be treated ourselves.”
This means we’ll bend over backwards to ensure that every interaction you have with us is as pleasant and painless as possible!
We want you to have the very best customer service experience dealing with us, from your first queries through to your enjoyment of the luxurious, high quality outdoor furniture.
This means we shoot straight and tell it how it is.
You can rest assured our products are as we describe them.
We will never use false, ‘ tricky’ language to lead you to think you are getting something other than what we sell.We are always delighted to hear from you and can take your queries by phone, email, internet chat or in-person at our showroom,.
The staff at My Wicker will always answer clearly, honestly and directly.
We do not deal in hidden fees or charges: all you’ll ever pay is the advertised price of the item and a delivery fee.
This means we stand by our products.
Our 30 day Money Back Guarantee is the best in the business.
If you prefer to ” try before you buy”, you are welcome to call and make an appointment to drop by/ visit our Sydney or Gold Coast viewing areas.
Then you can touch, see and feel some of our sofas, lounge, dining and patio wicker settings and see for yourself why everyone is raving about My Wicker!
All our wicker outdoor furniture settings are brand new in the box with 2 years warranty
You can purchase our Wicker Outdoor Furniture settings online from the comfort of your home with delivery to your door as early as next day. The savings are huge, the larger wicker outdoor furniture settings that retail for $2890-$3390 are sold on this site for under $1000. Smaller wicker outdoor furniture settings settings start as little as $250 that retail for around $600. All our Wicker Outdoor Furniture settings come with 2 years warranty with an extensive range of add ons, accessories and fabric choices. Be quick as stock moves very quickly!
Come see our showroom at Warehouse 12L, 175 Lower Gibbes Street, Chatswood, NSW.
Saturdays open from 10am till 1pm
Weekdays by appointment
Phone: 1300 886 541
Mobile: 0478 577 477
Why Purchase from My Wicker?
Our Wicker Outdoor Furniture settings are painstakingly handmade, custom specified to the highest standards. We design all our wicker outdoor furniture settings to suit the Australian market. Firstly that entails dimensions that are deeper, wider and longer than the cheap asian style settings. Next is the construction, our settings are toughened aluminum, welded then powder coated. This rigid construction ensures withstanding perennial external conditions, even coastal locations with high salt content levels. Design is an important factor, our wicker settings not just look the part but have discernible design features like the armrests that not only allow a comfortable space to rest your arm but wide enough to rest your drink or a small plate of food. Comfort is of utmost importance; we specify high density waterproof cushions, not just more comfortable but will retain their density. Our cushion covers come in a range of tasteful colours popular in Europe and Australia, UV resistant, colour fast, stretch resistant, have inhibitors to prevent mould /mildew and for easy cleaning, they simply zipper off to be machine or hand washed. The great thing is, when you unpack our lounge setting box’s, no assembly required, just place and sit.
Not all Wicker Outdoor Furniture settings are the same, you get what you pay for. You may see some Wicker Outdoor Furniture settings that seem very cheap and the pictures look good. Sadly, that is where the positives end. Upon unpacking these cheap settings, some require assembly, they appear to be a jigsaw puzzle set, major assembly required. Despite best efforts, they are a nightmare to put together, gaps appear and the metal screws supplied don’t mix well when the rains start. For the settings that don’t require assembly, some have steel frame, the rain will rust these out quickly. Some of the cheap settings have aluminum frame but low density, not toughened, have poor quality welding and insufficient powder coating. The next thing you notice is that they look smaller than you thought and/or don’t look as good as you thought, this is typical with the cheap settings. Comfort and quality is not first priority when building to a low price, you notice that when the cushions aren’t as comfortable as you thought , seem to flatten after time and the colour seems to have faded in the sun and washing.
Money Back Guarantee
We offer a simple promise, if you do not like the new wicker outdoor furniture setting you purchased from us-we will refund money on the item purchase. You only pay delivery cost if you had it delivered and must be in original packaging. You can return it back to our Sydney warehouse or have it delivered back at your costs. The money back guarantee is 7 days from receiving your new setting.
2 Year Limited Warranty
Our warranty excludes accidental damage, physical impact, deliberate impact damage, normal wear and tear, goods damaged in transit (unless you have purchased transit insurance) and freight costs.
If goods are faulty on receipt, we will replace goods without customer having to return faulty product. Please note that we do not offer free delivery on warranty replacement products. It is up to the customer to pick up themselves from our warehouse or My Wicker can offer quote for delivery and arrange same.